Family Relationships Services Program - Client Input Consultancy Colmar Brunton - March 2004
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Publication date: 16 March 2004
Author: Colmar Brunton Social Research
Executive Summary
1.1 Introduction
Colmar Brunton Social Research (CBSR) was asked by the Commonwealth Department of Family and Community Services (FaCS) to undertake a client consultancy into the Family Relationships and Services Program (FRSP):
“to explore and identify the range of current and non-user experiences, perspectives and needs in relation to:
- the Family Relationship Services Program (FRSP) and
- the various sub-programs within FRSP”.
Key aims of the FRSP are to:
- enable children, young people and adults in all their diversity to develop and sustain safe, supportive and nurturing family relationships, and/or
- minimise the emotional, social and economic costs associated with disruption to family relationships.
Qualitative methods were employed for the consultancy involving in-depth interviews and focus groups with target audiences (users and non-users of FRSP).
The research involved 10 focus groups and 46 in-depth interviews with users and non-users of the FRSP sub-programs in Melbourne, Brisbane, Sydney, Perth, Bunbury, Ballarat, Woodridge and Cairns.
