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Submissions for this consultation closed on Sunday, 10 June 2018

On 28 March 2018, the Attorney-General announced that the Attorney-General's Department would lead a review into hardship arrangements and how they interact with the consumer credit reporting framework.

The review will respond to concerns raised by industry and consumer-advocacy groups around how hardship arrangements are treated, and make recommendations on whether reforms are required.

The following discussion paper was released and public submissions sought by 10 June 2018. The discussion paper outlines the review process and key issues relevant to the review:


The following submissions were received in response to the discussion paper and are being considered as part of the review.

If you experience issues accessing any of these submissions, please contact privacy.consultation@ag.gov.au for assistance in providing an alternate version.