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For family relationship centre managers and staff

Guidelines and processes

Family Relationship Centre Trademark Protocol and Branding Guidelines

Please email flsisection@ag.gov.au to obtain a copy of the guidelines.

Protocols for the provision of legal assistance in Family Relationship Centres

Referral guidelines

Guidelines for linking clients to other services. For Family Relationship Centres and the Family Relationship Advice Line use only.

Frameworks, charters, policies

Operational framework for Family Relationship Centres 

Service Charter for Family Relationship Centres

For staff use in providing service to clients. It is to be on public display in all centres.