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 Training and qualifications

One of the most critical assets in countering fraud across government programs are the people entities employ. Over time, we have learned that the responsibility for preventing fraud doesn’t just lie with investigators and prosecutors but with all government officials—executive decision makers, people who design government programs and policies, staff implementing fraud control plans, people that work in compliance teams, data analysts and front line staff.

It is essential practitioners tasked with the responsibility of countering fraud have the necessary skills, experience and knowledge to exercise their duties.

On this page:


The counter fraud profession

A future priority of the Commonwealth Fraud Prevention Centre is to establish a counter fraud profession to assist entities and organisations to:

  • identify individuals with specialist counter fraud skills, and
  • assist individuals to build counter fraud careers upon a platform of agreed professional industry standards.

The UK Cabinet Office have made extensive progress in developing and standardising a Government counter fraud profession [PDF 519KB] for those protecting public services and fighting economic crime.

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Practitioner training

Officials who are primarily engaged in preventing, detecting and/or investigating fraud require specific skills and experience in order to perform their function. The Commonwealth Fraud Control Framework includes both binding and non-binding recommendations related to training.

To find out which fraud training may be applicable, please select the category that best reflects your position:

I am a government official but I don’t work in a fraud related area

All government officials play an important role in preventing fraud against the Commonwealth.

  • The Fraud Rule (Section 10 of the PGPA Act) states that government agencies must have mechanisms in place to ensure all government officials are aware of what constitutes fraud
  • Depending on an agency’s size and fraud risk profile, the training method may differ. In some agencies, training will include completing a fraud awareness e-learning module upon commencement, annual refresher modules, and/or attending face to face training
  • For more information on fraud qualifications, see the qualifications section below.

I am involved in fraud investigations

All government staff must undertake an approved form of fraud awareness training. In some agencies, this training will include completing a fraud awareness e-learning module upon commencement, annual refresher modules, and/or attending face to face training.

In addition to fraud awareness training, it is recommended individuals involved in fraud investigation receive additional training and obtain professional qualifications.

  • To ensure the integrity of investigations, officials engaged in investigating fraud against the Commonwealth should meet the required fraud control competency requirements, which are set out in the Australian Government Investigations Standards (AGIS)
  • If an individual has not received the appropriate training or obtained the required qualification prior to commencing a position in fraud investigation, he or she must be supervised by an appropriately qualified person until such time that the relevant qualifications can be obtained. This should occur within the first 12 months of employment
  • It is important for entities to ensure they have the appropriate authorisations in place to investigate a matter (whether internal or external) with the appropriate level of managerial oversight
  • For more information on required qualifications for fraud investigators, see the qualifications section below.
  • Appropriate training and qualifications serve to ensure:
    • All available evidence is collected in a manner that is admissible in criminal proceedings
    • Suspects are not prematurely altered prior to the collection of relevant evidence.
  • For more information on Investigation Standards, visit the AFP webpage on Investigation Standards
  • Download the Australian Government Investigations Standards (2011):

I am involved in fraud control and prevention.

All government staff must undertake an approved form of fraud awareness training. In some agencies, this training will include completing a fraud awareness e-learning module upon commencement, annual refresher modules, and/or attending face to face training.

In addition to fraud awareness training, it is recommended individuals involved in fraud investigation receive additional training and obtain professional qualifications.

  • Relevant Fraud Control training and qualifications vary for entities depending on the level of identified risk. It is important that officials are able to identify their entity’s fraud risks and develop appropriate treatments
  • Relevant training can include a Certificate IV in Government (Fraud Control) or equivalent qualification for officials implementing fraud control, or a Diploma of Government (Fraud Control), or an equivalent qualification for officials managing fraud control
  • It is important for entities to ensure officials engaged in fraud control have ongoing professional development to further develop their expertise and ensure their skills remain current
  • Timeframes for refreshing employee knowledge and skills can be determined by entities and will ideally occur at least every three years. Entities with a greater exposure to fraud may consider developing specialised training programs for these officials to ensure the potential risks to their business are minimised
  • Officials who perform some fraud control functions, but are not primarily engaged in fraud control or investigation, do not need to attain full qualifications. Entities may wish to consider having these officials obtain statements of attainment against appropriate units of competency with the Public Sector Training Package, or undertake other appropriate training.

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Qualifications

In addition to mandatory fraud awareness training for all staff, it is recommended individuals primarily engaged in investigations or fraud control attain additional qualifications.

The following qualifications are recommended under the Commonwealth Fraud Control Framework.

  • For fraud control, relevant qualifications can include:
    • Certificate IV in Government (Fraud Control) or equivalent qualification for officials implementing fraud control; and/or
    • Diploma of Government (Fraud Control) or equivalent qualification for officials managing fraud control.
  • For fraud investigations, the Australian Government Investigation Standards require the following qualifications:
    • Certificate IV in Government (Investigation), or its equivalent, as set out in the Public Services Training Package (PSP04). This qualification should be obtained before an officer is primarily engaged as an investigator or is under the supervision of a qualified investigator; and/or
    • Diploma of Government (Investigation), or equivalent, as set out in the Public Services Training Package (PSP04). This qualified should be obtained by staff primarily engaged in the coordination and supervision of investigations.

Upcoming courses

Certificate IV in Government (Fraud Control)

Date: Ongoing
Details: PSP40604
Description: This specialist qualification covers the competencies required to prevent and detect fraud.
Organisation: Training.gov.au
Further information: PSP40604 - Certificate IV in Government (Fraud Control) (Release 2)

Diploma of Government (Fraud Control)

Details: PSP50716
Description: This qualification provides individuals who apply integrated technical and theoretical concepts in a broad range of contexts to undertake advanced skilled duties in a government fraud control environment.
Organisation: Training.gov.au
Further information: PSP50716 - Diploma of Fraud Control (Release 1)

Certificate IV in Government (Investigations)

Date: Ongoing
Details: PSP40416
Description: This qualification allows for the attainment of occupational specific competencies for those working in operational roles undertaking government investigation related functions, with a particular focus on meeting the ethical and legislative requirements of the public service. It is suitable for individuals who need to apply a broad range of specialised knowledge and skills in specific contexts within the investigations and regulatory compliance environment.
Organisation: Training.gov.au
Further information: PSP40416 - Certificate IV in Government Investigations (Release 1)

Diploma in Government (Investigations)

Date: Ongoing
Details: PSP50416
Description: This qualification covers the competencies required by a person responsible for the coordination and conduct of investigations. It is suitable for individuals who apply integrated technical and theoretical concepts in a broad range of contexts to undertake advanced skilled duties in a government investigations environment.
Organisation: Training.gov.au
Further information: PSP50416 - Diploma of Government Investigations (Release 1)

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Resources

To access further reading on fraud and related AGIS approved training please visit:

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Work with us

Interested in working for the Commonwealth Fraud Prevention Centre at the Attorney-General's Department? Send an Expression of Interest to fraudcentrejobs@ag.gov.au or monitor APSjobs.

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