Contact Us

Inquiries about the Fair Entitlements Guarantee can be directed to the FEG Hotline by phone, email, post or fax.

FEG Hotline: 1300 135 040 (9am–5pm Monday to Friday Canberra time, excluding ACT and national public holidays)

Email: feg@jobs.gov.au


Fair Entitlements Guarantee Branch
Attorney-General’s Department
GPO Box 9880

Fax: (02) 6276 8717

You can also talk to the insolvency practitioner in charge of the affairs of your previous employer about queries about entitlements owed to you by your employer.

If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call on land lines. Ask TIS National to call the Fair Entitlements Guarantee on 1300 135 040.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS) in two easy steps:

  1. Choose your preferred NRS access point
  2. Give the FEG Hotline phone number 1300 135 040 (9am–5pm Monday to Friday Canberra time, excluding ACT and national public holidays).

If you speak an Indigenous language, call the Aboriginal Interpreter Service on 1800 334 944.