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 Reporting FEG related fraud

If you suspect someone has committed fraud or is attempting to commit fraud related to the Fair Entitlements Guarantee (FEG) you should report it by:

  • Calling the FEG Hotline on 1300 135 040 and ask to provide a tip-off (9 am–5 pm Monday to Friday Canberra time excluding ACT and national public holidays), or
  • Sending your report:
    • via email to FEGcompliance@jobs.gov.au, or
    • via post to:
      FEG Compliance Team
      Attorney-General’s Department
      GPO Box 9880
      CANBERRA  ACT  2601.

You can use the Reporting Suspected Fraud Form to guide your report.

When reporting fraud to the department:

  • You don't have to provide your name or contact details.
  • Be prepared and provide as much information as you can, including names and contact details of relevant individuals or organisations, how and when the fraudulent behaviour occurred, and supporting documentation.
  • Remember that all personal information the department collects is protected by the Privacy Act 1988 (Cth) (Privacy Act). For more information, refer to our Privacy Statement.

What happens after fraud is reported?

The department takes all allegations of fraud seriously. Information reported is assessed and where appropriate investigated.The department endeavours to respond to people who report fraud. However, feedback will not always be provided.

How is the department addressing fraud against FEG?

The department has a robust fraud and non-compliance regime in place and takes all reasonable steps to prevent, detect and deal with fraud related to FEG. These steps include identity authentication measures, data sharing with other Australian Government agencies, the verification of owed entitlements based on company books and records, regular audits of randomly selected claims, and scrutinising claims and cases with red flags for serious non-compliance and fraud. FEG payments are not made unless the evidence at hand supports that a legal entitlement exists.

FEG fraud-related prosecutions

April 2019, a former staff member of a firm providing insolvency services was convicted of obtaining a financial advantage by deception, s134.2(1), Criminal Code Act 1995 (Cth). The individual was sentenced to a nine month Intensive Corrections Order and ordered to pay $43,718.62 in reparations to the Commonwealth. April 2018, a claimant was convicted of dishonestly intending to obtain a gain, s135.1(1) of the Criminal Code Act 1995 (Cth). The claimant, who intentionally failed to declare a familial relationship to the Director of an insolvent entity, was convicted and released without sentence pursuant to entering into a recognizance of $1,000 on the condition of good behaviour for two years. In relation to General Employee Entitlements and Redundancy Scheme, the predecessor scheme to FEG, charges arose in relation to the lodgement of sixteen fraudulent claims, one of which resulted in a payment of $27,404. The parties were convicted of colluding to provide information to the department to mislead the department about the veracity of the claim.Any person who has any concern about the integrity of claims or payments under the Fair Entitlements Guarantee should contact the FEG Hotline at 1300 135 040 to report their concern.

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