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The Government is now operating in accordance with the Caretaker Conventions, pending the outcome of the 2022 federal election.
Information on Caretaker Conventions can be found on the Prime Minister and Cabinet website.

General Employee Entitlements and Redundancy Scheme (GEERS)

General Employee Entitlements and Redundancy Scheme logo

The Australian Government provides assistance to people owed certain outstanding employee entitlements following the liquidation or bankruptcy of employers, this help is available through the Fair Entitlements Guarantee (FEG).

The Fair Entitlements Guarantee (FEG) came into effect on 5 December 2012 and applies to employer insolvency events that occurred on or after that date. More information about FEG is available.

Where the employer's insolvency event occurred prior to 5 December 2012, in limited circumstances assistance may still be available under the predecessor General Employee Entitlements and Redundancy Scheme (GEERS). Please note that time limits apply. If you wish to enquire about making a claim for assistance under GEERS please contact the department by:

From 23 March 2017, GEERS Online Services is no longer available. Please contact the department about the progress of your GEERS claim, review or appeal.

If you wish to make a comment or complaint about a GEERS matter, please contact the department by calling the FEG Hotline on 1300 135 040 or by sending an email to

Want to know more?

If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. Ask TIS National to call FEG on 1300 135 040.

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS) in two easy steps:

  1. choose your preferred NRS access point
  2. call the FEG phone number 1300 135 040.