Identity Verification Services Act 2023 Annual Report 2024–25

The Identity Verification Services Act 2023 Annual Report 2024–25 details statistics and information on the use and operation of identity verification services between 1 July 2024 and 30 June 2025.

Key statistics include:

• The Document Verification Service (DVS) was used 133,140,077 times by the Commonwealth, state and territory governments, and the private sector.
• A of 2,228 entities used the DVS. Of these, 119 were government users and 2,109 were private sector users.
• Only one government agency used the Face Verification Service (FVS). They used it 2,492,804 times
• There were no transactions in the Face Identification Service (FIS).
• There were no data breaches or security incidents.
• No entities were suspended from making requests for the identity verification services. No entities were terminated from making requests.
• There were no authorised disclosures of information to prevent threats to life or death.