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Establishment of an accreditation system for Children’s Contact Services

Closing date

We have released a consultation paper seeking sector engagement on issues relating to the accreditation of Children’s Contact Services (CCS).

Children’s Contact Services (CCS) occupy a unique and important position within Australia’s family law system. Their core business focuses on the needs of children whose parents are separating or separated and who cannot manage contact arrangements. The Australian Government funds 64 CCS around Australia. There are also a number of for-profit or privately operated CCS operating in Australia. These do not receive government funding and the Australian Government has no regulatory oversight of their service delivery standards.

The government is committed to ensuring the safety of families who access family law services and to maintaining high service standards within the sector. To this end, we have released the consultation paper: Establishment of an Accreditation Scheme for Children's Contact Services.

Consultation paper – Establishment of an Accreditation Scheme for Children’s Contact Services

Consultation paper – Establishment of an Accreditation Scheme for Children’s Contact Services

Consultation or review
Paper which discusses the issues surrounding accreditation in the Children’s Contact Service sector.

Children’s Contact Service Accreditation – Questions and Answers

Children’s Contact Service Accreditation – Questions and Answers

Fact sheet
We have prepared this paper to seek the views of a range of stakeholders to help inform the possible establishment of an accreditation scheme for Children's Contact Services (CCS). This includes minimum service delivery and safety requirements and standards.

Make a submission

To make a submission, complete the submission template and email it to ccsaccreditation@ag.gov.au (as a Word document).

The closing date for submissions has been extended to 28 May 2021.

We will publish submissions on this page as they are received and processed, unless you ask us not to when you send in your submission.

To comply with accessibility requirements, submissions must be provided in a Word Document. Where submissions are not received in this format, we may return them and ask the author to provide a different version.

We would prefer that submissions are drafted using the provided template. Where this is not possible, submissions should be drafted to clearly identify which question from the consultation paper is being addressed. This will aid us in analysing submissions.

We reserve the right to redact, or leave unpublished, any submission or part of a submission that we consider to be offensive or not relevant to this consultation, or where it would be inappropriate to publish the information.

Submission template

Submission template – Establishment of an Accreditation Scheme for Children’s Contact Services

Template
Template for submissions to the consultation paper on establishing an accreditation scheme for Children’s Contact Services.

Submissions received – Establishment of an accreditation system for Children’s Contact Services

Submission
Public submissions to consultation on Establishment of an Accreditation Scheme for Children's Contact Services. Submissions have been omitted where consent to publish has not been granted.

Contact details

CCS Accreditation
Attorney-General's Department
3-5 National Circuit
BARTON ACT 2600
Email: ccsaccreditation@ag.gov.au