For family relationship centre managers and staff
Guidelines and processes
Family Relationship Centre Trademark Protocol and Branding Guidelines
If you require this document in a different accessible format please email flsisection@ag.gov.au.
Protocol for the provision of legal assistance in Family Relationship Centres
Referral guidelines
Guidelines for linking clients to other services. For Family Relationship Centres and the Family Relationship Advice Line use only.
Frameworks, charters, policies
Operational framework for Family Relationship Centres
Service Charter for Family Relationship Centres
For staff use in providing service to clients. It is to be on public display in all centres.